Here is what a typical security checkup includes. I can perform this checkup either onsite or remotely. I’ll run Ccleaner first and then one of the security programs you have on your computer to make sure your computer is safe. Ccleaner is used to clear out copies of websites stored on your computer as well as cookies. The main two security programs that I use are Bitdefender and Malwarebytes.  What I use on my computer is the same that I recommend for your computer.  Both Bitdefender and Malwarebytes usually rank in the top 5 of security programs.  Both programs overlap in what they are best used for: Bitdefender for viruses and some spyware and Malwarebytes for spyware and some viruses.  Together they make a great package. 

I recommend that you renew your security programs if needed at this time.   I purchase BitDefender and Malwarebytes licenses through a wholesaler so I can offer them to you at a discount.  From me they are usually $35-$40 each. 

After Licenses are renewed , it’s time to backup the computer  This is done using an external drive and a program like Backupper or Acronis True Image.  A backup like this one provides some security especially if your computer is hacked or the internal hard drive fails.  It won’t protect you if your home has a fire or the computer area is flooded. An offsite solution is recommended for that Once the backup is complete, we can do a windows update which may install much needed patches that your computer needs.  A typical visit remotely or in person costs about $125-150 depending on the time it takes. Call me at 215-696-5574 and leave me a message. All calls are returned the the end of the day!

Dear PC Advisor,

The eight year old computer you fixed last year will not turn on. No lights, no sound, no nothing! I know it is time to get a new one. We did backup the computer last year so I know my pictures are safe. I just want you to check it out.

Cathy in North Penn, PA

Dear Cathy,

I’m glad we backed up the computer because you are right, the computer is dead. Unfortunately you have lost any of the newer pictures that you have placed on your computer since the last backup. Check out backup #1 in the paragraphs below for the easiest backup system I have ever found. Read about the other backup options too!

Backup #1: I have been introducing my clients to the the Clickfree external drive. Plug one of these drives into your computer. It will install and startup a small backup program. It will backup all your documents, pictures and Outlook email files to the external drive. Next time you use the program, it will backup only the changes. I tested the restore feature of Clickfree by restoring the data from my master computer to an older computer and it worked perfectly! Clickfree has my vote and I use it once a week. There is even a version which can backup more than one computer on the same backup drive.

Backup #2: Backup the entire operating system using Image software. An image is a snapshop picture of your computer taken at the present time. The image includes the operating system and all the software installed on the computer as well as the data. Generally a restored image can only work on the computer on which it was created. Windows 7 comes with imaging software or you can get open source version or purchase software from a store (Acronis and others). The only one I have used and swear by is Acronis True Image. I suggest to my clients that I log into their computer periodically and perform an Acronis Update. The first time you use the software it takes about 15 minutes to setup including the installation time. Plan to leave your computer alone during the backup time which may take up to 2 hours for an older machine.

Backup 3: Backup important files and have access to them through the cloud. I use Dropbox. It allows me to easily upload files to the cloud and retrieve them on other computers. I backup my Quickbooks and the prep files for the websites I am actively working on. When I save my files to the dropbox folder, I am actually saving files both to my computer and to the cloud.

In summary I have presented three different backup options including Clickfree for all your documents and pictures, Acronis to image your computer to backup the Operating System and all files, and Dropbox to backup individual files to share between computers. If you had to do only one, I would say Clickfree!